At Connection & Company Counseling, we are committed to making quality mental health care accessible, transparent, and easy to navigate. Below you’ll find information about the insurance plans we accept, our private pay rates, and how we support you in understanding your benefits.

Insurance & Payment

Insurance Accepted

We currently accept the following insurance plans:

  • Aetna

  • Cigna

  • Blue Cross Blue Shield of North Carolina

  • Horizon Blue Cross Blue Shield

  • United Healthcare (Optum)

  • Oscar (Optum)

  • Oxford (Optum)

  • Carelon Behavioral Health

  • Anthem EAP

    If you do not see your insurance listed, feel free to reach out & we’re happy to help explore your options.

Private Pay Rates

For clients who prefer not to use insurance or are out-of-network, we offer private pay options:

  • Individual Sessions: $125 per session

  • Couples Sessions: $150 per session

We use a secure electronic health record (EHR) and billing platform called Headway to help streamline the insurance process and verify your coverage.
To get started, please complete the forms through the “Schedule Now” button and include your insurance information. We’ll review your benefits and provide an overview of your mental health coverage, including any copays, deductibles, or out-of-pocket costs.
While we strive to provide accurate information, please note that insurance details are not guaranteed. For the most up-to-date and precise information regarding your benefits and financial responsibility, we recommend calling the number on the back of your insurance card. Let them know you are seeking mental health services and ask about your coverage. If they request service codes, common codes we use include 90791, 90837, and 90847.
We are committed to making your experience as smooth and supportive as possible. If you have any questions about insurance, billing, or payment options, don’t hesitate to reach out, we’re here to help.

Verification & Assistance

No Surprises Act

The No Surprises Act is a federal law designed to protect you from unexpected medical bills when receiving out-of-network care. For therapy services, this means you should not receive surprise bills for out-of-network providers if you follow certain procedures.
At Connection & Company Counseling, we are committed to transparency in billing and strive to ensure that you are aware of your financial responsibilities before receiving services. If you have any questions about your coverage or potential costs, please don’t hesitate to contact us. We are here to help you understand your benefits and avoid unexpected charges.